Are you sure it doesn’t do that?

Are you sure it doesn't do that?

Even after 20 years of consulting, I'm surprised at how often I'll hear from my clients "Our AMS doesn't do that" when I know that the AMS does, in fact, do "that."

Usually, this is because staff has asked other staff about whatever "that" is, rather than going directly to the vendor with the question. I understand how that happens, but like the old game of telephone, that's how misinformation is spread.

So if there is something you think your AMS should be able to do but can't, be sure you discuss it directly with your vendor. Chances are that if the system doesn't actually do what you want, the vendor can provide some recommended workarounds to address your need.

Wes's Wednesday Wisdom Archives

Opting out and communication preferences

September 4, 2024

Opting out and communication preferences Last week’s newsletter discussed the need for associations to collect mobile […]

Are you collecting mobile phone numbers? You should be.

August 28, 2024

Are you collecting mobile phone numbers? You should be. Are you collecting (and using) the […]

Spend less time on data management and more on higher value activities

August 21, 2024

Spend less time on data management and more on higher value activities Data management is very […]

Change anything you want, except your name!

August 7, 2024

Change anything you want, except your name! This is an oldy but a goody, but […]

If you don’t trust your vendor…

July 24, 2024

If you don’t trust your vendor… When I start an AMS selection project with a […]

Your RFP should go to no more than five vendors!

July 17, 2024

Your RFP should go to no more than five vendors! As a rule, when I […]

Be concise!

July 10, 2024

Be concise! I started a monthly newsletter almost 25 years ago (which I recently discontinued). […]

A great example of a data integrity report!

June 26, 2024

A great example of a data integrity report! A couple months back I discussed the […]

“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”

June 5, 2024

“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.” I saw […]

Rather than adding something new, try subtracting

May 29, 2024

Rather than adding something new, try subtracting I read recently that sociological research suggests, when presented […]

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