Comments on: Best Practices in Software Training https://effectivedatabase.com/best-practices-in-software-training/ Making data management a revenue generator Tue, 28 Apr 2020 19:43:27 +0000 hourly 1 By: Wes Trochlil https://effectivedatabase.com/best-practices-in-software-training/#comment-906 Tue, 23 Oct 2007 18:50:17 +0000 http://effectivedatabase.com/2007/10/02/best-practices-in-software-training/#comment-906 Dean, that’s definitely a step in the right direction.

As for challenging the trainer with questions, isn’t that what they’re there for? The training should be specific to your needs, not generic; otherwise it’s a total waste of time.

]]> By: Dean Comber https://effectivedatabase.com/best-practices-in-software-training/#comment-905 Tue, 23 Oct 2007 04:38:53 +0000 http://effectivedatabase.com/2007/10/02/best-practices-in-software-training/#comment-905 We were actually slated to have 5 consecutive days of training for our AMS. We changed it to 3 days one week and two the next. That’s still quite intensive, but it gave people a break. I asked our staff to (immediately) write down any issues or questions as they went through the training. This helped staff members return the next week with their questions and they had them answered.

The other thing we did was have our staff ask specific questions as to how they would handle day-to-day entry aspects in the system per our association. This also helped demonstrate how the system would work per their needs. In some cases, it challenged the trainer as it was specific, but it was better to have it answered on-site versus corresponding with support or a follow-up email.

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