AMS Vendors

In Case You Missed It – Webinar on Business Intelligence

On November 5, 2013, I did a 30-minute webinar with Matrix Group International on “Mining Your Association Management Software for Business Intelligence.” Matrix Group has been kind enough to make the recording of that webinar available for free on their website. Click here to view the recording.

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Significant Acquisition in the AMS Space

Abila, formerly Sage Nonprofit Solutions, which focuses on nonprofit organizations and government agencies, has acquired  Avectra, one of the major AMS providers to the association market. Click here to read the press release from Abila. As I wrote last year about the YourMembership acquisition of Affiniscape, I’m generally skeptical of these kinds of deals. I find

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How EVERY vendor should treat their customers; and every association should treat their members

I recount below a conversation I had recently with Mark Sedegly, CEO of MemberClicks: Wes: “Mark, do you offer any kind of ‘optimization services’ for your clients, to help them get better use from your AMS?” Mark: “Yes, we do, and it’s free.” Wes: “Free? Why would you offer it for free?” Mark: “Because it’s

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Update on YourMembership and Affiniscape

I reported recently on the merger of YourMembership and Affiniscape. The new company name is YourMembership, and not surprisingly, YourMembership has announced that all Affiniscape customers will be moved to the YourMembership platform. You can learn all the details here. There’s also an interesting open letter from Rick Rutherford, co-founder of Affiniscape, that you can read

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Merger Announcement

I just received an email from Bill Stover, CEO & President of YourMembership, announcing the  merger of YourMembership and Affiniscape. According to the press release, the combined companies now serve over 2,300 organizations in 32 countries around the world. This would make them one of the very largest AMS providers, in terms of number of

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Are you asking your customers (or members)?

I recently received the monthly newsletter from Matrix Group, one of the many  vendors on my list of AMS vendors. In the newsletter, Matrix’s CEO, Joanna Pineda, outlined how Matrix had hosted a “town hall meeting”  with their customers, in order to outline new enhancements to the product, as well as to solicit feedback from

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