Data is for action

Data is for action

When deciding whether or not to collect a piece of data, there is a simple question that will help you decide: "What action will I take on this data, either immediately or in the long-term?" If you can't answer that question clearly, then you don't need to collect that data. (Note: An answer of "Well, we might use it in the future" is the same as answering "We will take no action on this data.")

For example, suppose during a given event registration, you ask for the following data:

  • dietary restrictions
  • accessibility needs (ADA)
  • select which sessions you will attend
  • tell me your highest level of education (e.g., bachelor's, master's, Ph.D.)

Do you need to collect all of this data? For each one, ask "What action will I take on this data, either immediately or in the long-term?"  The answers might look like this:

  • dietary restrictions - IMMEDIATE (Tells us if we need to provide alternative meals)
  • accessibility needs (ADA) - IMMEDIATE (Tells us if we need to provide alternative access options)
  • select which sessions you will attend - IMMEDIATE (Tells us how big we need to make each room for sessions)
  • tell me your highest level of education (e.g., bachelor's, master's, Ph.D.) - UNCLEAR (there is no immediate need because we won't change anything for the event based on this response, and there is no specific long-term usage identified for this data)

There is a great temptation to collect lots of data whenever we can, on the assumption that more data is better than less. But if you've got no clear plans for taking action on the data provided, then don't collect it.

Wes's Wednesday Wisdom Archives

Once you know, what will you do?

November 13, 2024

Once you know, what will you do? I’ve yet to meet a client who didn’t […]

If it’s not in your AMS, why not?

November 6, 2024

If it’s not in your AMS, why not? I like to tell my clients they’ll […]

Why checkboxes and tags are awesome and dangerous

October 30, 2024

Why checkboxes and tags are awesome and dangerous One of the most common functions in […]

Don’t miss obvious engagement data

October 23, 2024

Don’t miss obvious engagement data What I’ve experienced with my clients over the years is […]

All data requires active management

October 16, 2024

All data requires active management It’s a simple fact of data management that is often […]

Documentation is critical for consistency

October 9, 2024

Documentation is critical for consistency There are so many reasons why documenting your data management […]

Consumer demands change and technology changes

October 2, 2024

Consumer demands change and technology changes When I work with clients on the selection of […]

Why I write

September 25, 2024

Why I write Thirty years ago, I started a new job as director of membership […]

DAN – The Data Analytics Network

September 18, 2024

DAN – The Data Analytics Network I’m a huge fan of users groups (both internal […]

Process before technology

September 11, 2024

Process before technology In a conversation with a client recently, I was reminded (yet again) […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top