Garbage in, gospel out
We've all heard the phrase "Garbage in, garbage out." If the data entered into the system is bad, any reports coming out of it will be bad. Simple.
But what about "Garbage in, gospel out"? (I first heard this from my father.) Translated, this is reflected in the attitude of "If the system says it is so, it must be."
We've probably all encountered this with a consumer goods company when the customer service rep says "Sir, my records show your service is working fine," as I sit on my end with no internet service.
The antidote to Garbage in, Gospel out is "Trust, but verify." It's ok to assume your data reports are good, as long as you've verified they are good! One way to verify your data is through the use of data integrity reports.
Wes's Wednesday Wisdom Archives
Clean as you go
Clean As You Go A good cook or baker knows that, when working in the […]
Baby Steps
One of the keys to developing good data management habits is to be aware of […]
Success Requires Discipline
When it comes to data management, most of us know what to do; we just don’t […]
Take a moment to be grateful
Because we’re so focused on always improving what we have now, it’s easy to overlook […]
KPIs and Dashboards
I saw DJ Muller from MemberClicks speak on KPIs (key performance indicators). In his session […]
Documenting Process is Critical
When it comes to managing data successfully, process is critical. For example, a client of […]
Motion vs. Action
In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. […]
Are You Answering Your Calls?
I’ve written about this before, but apparently I have to keep repeating it. If you’ve […]
Who do you trust?
Who Do You Trust I was reading an article recently about Warren Buffet’s “rules” for […]
Set benchmarks to measure progress
It’s impossible to measure progress if you don’t know your starting point. This sounds axiomatic, […]