If you don't trust your vendor...
When I start an AMS selection project with a client, one of the first questions I ask is: "Would you be willing to stay with your current provider if they can do what you need them to do?"
In most cases, the client says "no," because they've already decided they want to move to a new system (and that's okay). But every now and then, a client will say "Yes, if they can do what we need, we would stay with them."
But what I'm really asking the client is "Do you still trust your vendor?"
Because in the end, whether it's an AMS, LMS, FMS, or any other system, the product is only as good as the company that supports it. And if you don't trust the vendor, you won't be getting the most out of that system.
So look at all the systems you're using in your organization. Do you trust the vendor that provides it? If you don't, it's probably time to find a new one.
Wes's Wednesday Wisdom Archives
Opting out and communication preferences
Opting out and communication preferences Last week’s newsletter discussed the need for associations to collect mobile […]
Are you collecting mobile phone numbers? You should be.
Are you collecting mobile phone numbers? You should be. Are you collecting (and using) the […]
Spend less time on data management and more on higher value activities
Spend less time on data management and more on higher value activities Data management is very […]
Change anything you want, except your name!
Change anything you want, except your name! This is an oldy but a goody, but […]
Your RFP should go to no more than five vendors!
Your RFP should go to no more than five vendors! As a rule, when I […]
Be concise!
Be concise! I started a monthly newsletter almost 25 years ago (which I recently discontinued). […]
A great example of a data integrity report!
A great example of a data integrity report! A couple months back I discussed the […]
“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”
“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.” I saw […]
Rather than adding something new, try subtracting
Rather than adding something new, try subtracting I read recently that sociological research suggests, when presented […]
It’s always people, process, and technology
It’s always people, process, and technology I speak and write a lot about people, process, […]