If you're unhappy, speak up!
My clients will often ask me something along the lines of the following: "I'm not happy with how this project is going. Should I say something to the vendor?"
My answer is always the same, regardless of circumstance: Yes! Say something!
You never want your vendor to say to you "I had no idea you weren't happy!"
So if you're not happy about something, tell them! And if you're really angry (some of my clients say "pissed"), tell them that, too.
Speaking up never hurts, but not speaking could be detrimental to the entire project. So say something.
Wes's Wednesday Wisdom Archives
Once you know, what will you do?
Once you know, what will you do? I’ve yet to meet a client who didn’t […]
If it’s not in your AMS, why not?
If it’s not in your AMS, why not? I like to tell my clients they’ll […]
Why checkboxes and tags are awesome and dangerous
Why checkboxes and tags are awesome and dangerous One of the most common functions in […]
Don’t miss obvious engagement data
Don’t miss obvious engagement data What I’ve experienced with my clients over the years is […]
All data requires active management
All data requires active management It’s a simple fact of data management that is often […]
Documentation is critical for consistency
Documentation is critical for consistency There are so many reasons why documenting your data management […]
Consumer demands change and technology changes
Consumer demands change and technology changes When I work with clients on the selection of […]
Why I write
Why I write Thirty years ago, I started a new job as director of membership […]
DAN – The Data Analytics Network
DAN – The Data Analytics Network I’m a huge fan of users groups (both internal […]
Process before technology
Process before technology In a conversation with a client recently, I was reminded (yet again) […]