Just Respond

Just Respond

Growing up my father used to tell my many siblings and me that if we showed up to work on time and sober, we'd probably do just fine. I always thought he was joking until I entered the workforce and discovered he was right! You can really stand out if you just show up when you're supposed to (on time) and do your job like you're supposed to (sober).

A corollary I'd add to this is to "be responsive" when you're working with others. As I wrote recently, most people just really want to be heard. And one of the best ways to let people know they've been heard is to respond to their requests, suggestions, and ideas.

To be clear, I don't mean you have to agree with everything you hear or do everything someone suggests. But something as simple as acknowledging that you received the request, suggestion, or idea and that you'll respond accordingly will go a long way to building trust and creating success.

One of the greatest compliments I receive from my clients is "My staff tells me you're very responsive." I know for a fact I'm not solving all their problems (no one could), but staff is happy because they're being heard. And all it took was for me to respond to them.

Wes's Wednesday Wisdom Archives

A Data Integrity Report…for Reports!

July 29, 2019

I’ve written elsewhere about the value of data integrity reports. But one of the most […]

Simple rules for complex systems

July 28, 2019

Simple rules for complex systems I first heard the phrase “simple rules for complex systems” […]

Accentuate the positive

July 24, 2019

Accentuate the positive I’ve written before about the importance of database public relationsand celebrating success. I’ll add […]

Annual dues vs. anniversary dues

July 10, 2019

Annual dues vs. anniversary dues I served as director of membership for several years at […]

A change of systems requires a change of mindset

July 8, 2019

Every AMS vendor will tell you that the toughest part of implementing a new system […]

It doesn’t have to be optimal to be beneficial

June 26, 2019

It doesn’t have to be optimal to be beneficial I’m a big fan of the […]

Look for small wins

June 19, 2019

Look for small wins One of the toughest things about system implementation is simply how […]

Are you closing the loop?

June 12, 2019

Are you closing the loop? If your association does a call for presentations for any […]

Declare victory and move on

June 5, 2019

Declare victory and move on The law of diminishing returns is the point at which the […]

Clean as you go

March 28, 2019

Clean As You Go A good cook or baker knows that, when working in the […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top