Two new articles have been posted to my website. The first is The Untapped Sources of Business Intelligence. For many associations, useful behavioral data exists beyond what is typically managed in the AMS. And while this data may not be as easily accessible as the AMS data, it can provide valuable additional context about members […]
I recently spoke at a meeting for the Canadian Society of Association Executives on how to use my seven step process for selecting a new association management system. While discussing the seven steps, a member of the audience asked me where the step was for choosing a consultant. I demurred, thinking he was joking, but
In the December issue of Database Trends and Applications (sorry, not online yet), DBTA outlines the “15 Top Information Management Trends for 2009.” Two of the trends caught my eye, as I believe they will apply especially to the association market. Trend number 6: Greater Push for Business Intelligence and Performance Management – I’m seeing
This is the second of four case studies on how associations are using business intelligence, about which I presented at a recent ASAE conference. There are a lot of details to these case studies, but since this is a blog, I’m going to keep this at a high level. When Steve Doran arrived at NACUBO,
BI Case Study: National Association of College and University Business Officers Read More »
I think there is a common misconception among smaller organizations that somehow "big" companies don't have the same kinds of challenges with systems implementations. That is, while smaller companies struggle with selecting and implementing new systems, big companies don't because they've got so much more in the way of resources. The reality, of course, is that regardless
Even the Big Guys Struggle with System Implementation Read More »
The Software & Information Industry Association (SIIA) has released a survey of how businesses are using social media. The contents of the survey can be found here. The survey looks to be based on 134 responses of business to business (B2B) companies. Some interesting highlights: The percentage of companies already offering social networking technologies is
You may recall an episode of Seinfeld where Jerry is having his kitchen re-done. Whenever Jerry asks his carpenter what he should do, the carpenter offers all kinds of options and then says "I can do whatever you want me to." Jerry gets so exasparated that he tells the carpenter to do whatever he wants.