Process before technology
In a conversation with a client recently, I was reminded (yet again) of how important people and process are when it comes to managing data. As we discussed their technology options, the client said, "You know, even if this technology is free, it won't do us any good if we haven't established good processes and assigned accountability."
He's 100% correct.
I talk about people, process, and technology all the time, because all three of them are equally important for effectively managing data. You've got to have the right people ("accountability") doing the right things (process) in order for the technology to be most effective.
As a wise consultant once told me, "If your processes are crap and you add technology to those crappy processes, all you'll do is produce crap much faster."
So before you make any decisions about new technology, make sure you've got the right processes in place.
Wes's Wednesday Wisdom Archives
Are you collecting mobile phone numbers? You should be.
Are you collecting mobile phone numbers? You should be. Are you collecting (and using) the […]
Spend less time on data management and more on higher value activities
Spend less time on data management and more on higher value activities Data management is very […]
Change anything you want, except your name!
Change anything you want, except your name! This is an oldy but a goody, but […]
If you don’t trust your vendor…
If you don’t trust your vendor… When I start an AMS selection project with a […]
Your RFP should go to no more than five vendors!
Your RFP should go to no more than five vendors! As a rule, when I […]
Be concise!
Be concise! I started a monthly newsletter almost 25 years ago (which I recently discontinued). […]
A great example of a data integrity report!
A great example of a data integrity report! A couple months back I discussed the […]
“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”
“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.” I saw […]
Rather than adding something new, try subtracting
Rather than adding something new, try subtracting I read recently that sociological research suggests, when presented […]
It’s always people, process, and technology
It’s always people, process, and technology I speak and write a lot about people, process, […]