I can’t remember who said it, but along the way I heard someone say something simple yet profound. When it comes to selecting and implementing a new association management system (AMS), staff need to modify their expectations. That is, they cannot expect the system to be all things to all people. It will have weaknesses. […]
Things I heard at ASAE Tech Conference III – Modify your expectations Read More »
I’m a huge proponent of internal users groups, which I’ve written about here and here. At a session I attended, Jamie DeSimone of the Independent Electrical Contractors asked how one should go about setting up an internal users group. Here are my suggestions: Identify the key players, who are typically the power users. On occasion you
Things I heard at ASAE Tech Conference II – How do I set up an internal users group Read More »
Over the course of the next couple of posts, I’m going to write about several things I heard at ASAE’s Tech Conference last month. These will be in no particular order, but all of them arose from discussions I had with attendees at the conference. First item on the list is how and why to choose
Things I heard at ASAE Tech Conference – Why should I use a consultant? Read More »