Be careful about getting tangled
“We had done a lot to tangle ourselves up.” - Bridget Walsh, Chief Operating Officer at Emergency Nurses Association
In a discussion at AMS Fest this week, this is how Bridget Walsh characterized what their AMS of 17+ years looked like as they worked to move from their legacy system to a new one.
I love this quote for two reasons:
- The use of the word "tangle." It's very descriptive of what many AMSes look like after years of use.
- The ownership of the entanglement ("We had done a lot..."). Data management systems don't just tangle themselves. They become tangled for many reasons including neglect, staff turnover, outdated/ineffective business rules, and lack of documentation.
Seventeen years in one system is a very good run, so ENA should be proud of that. But I appreciated Bridget's acknowledgment of ENA's need to "untangle" where they were as they moved to a new system.
So what are you doing to make sure your AMS doesn't get too tangled up?
Wes's Wednesday Wisdom Archives
The Significant Change of SaaS Software
The Significant Change of SaaS Software One of the most significant technological changes in the […]
Always, ALWAYS budget for more training
Always, ALWAYS budget for more training Always, ALWAYS budget for more training. I don’t know how else […]
We’ve always done it that way
We’ve always done it that way A couple of weeks ago I wrote about approving memberships, […]
Are you sure it doesn’t do that?
Are you sure it doesn’t do that? Even after 20 years of consulting, I’m surprised […]
Be grateful
Be grateful As Thanksgiving approaches here in the US, I’m reminded of two words: Be […]
Do you really need to approve them?
Do you really need to approve them? I often joke that the very best (because […]
Negativity bias is why we need database PR
Negativity bias is why we need database PR I’ve written before how cognitive biases can affect […]
A system change requires a culture change
A system change requires a culture change By its very nature, when you introduce a […]
Where is that data?
Where is that data? This is what data management nirvana looks like: When the question starts with […]
Be deliberate, but act quickly
Be deliberate, but act quickly Be deliberate, but act quickly. These are my words of […]