Don’t try to do everything at go-live

Don't Try to do Everything at Go-live

When implementing a new AMS, there is a tendency to try to get everything done and "in the system" prior to go-live. After all, you've got this shiny new system with all kinds of new functionality. Why not go for it and have it do everything it can and have that all happen at go-live?

There are plenty of reasons not to do that, but one important one is this: The more you use the system, the more you'll know it and understand it, and the better your decision-making process will be about adding new features and/or processes.

For example, a client of mine was trying to decide whether or not to pay for some customization on their AMS to better manage fundraising. The baseline functionality was "just OK" but the client wanted more. After a long discussion about whether or not to pay for customization, my client said "How about we use the baseline functionality for now and see how it goes. Maybe we'll learn more about how the system works as we use it, and we'll find a better way to do it without having to pay for a customization."

Wise words!

It's literally impossible to know everything about your new software when you go-live. You will always learn more as you use the system. So as you make decisions about what should be available at go-live, consider those things that might make more sense to implement after you've been live with the new system for a while.

Even though it's new and shiny, not everything has to be ready at go-live.

Wes's Wednesday Wisdom Archives

The hidden costs of bad data

February 12, 2025

The hidden costs of bad data Nobody likes bad data, and presumably we’re all working […]

Don’t let your customers edit their names online!

February 5, 2025

Don’t let your customers edit their names online! This issue came up recently and I […]

Once is an accident, twice is coincidence, three times is a pattern.

January 29, 2025

Once is an accident, twice is coincidence, three times is a pattern. We’ve probably all […]

“Every association does this.”

January 22, 2025

“Every association does this.” One of the most significant values I bring to my clients […]

Trust your gut

January 15, 2025

Trust your gut When I help associations with selection of a new technology system (e.g., […]

“People more frequently require to be reminded than informed.”

January 8, 2025

“People more frequently require to be reminded than informed.” “People more frequently require to be […]

Problems without solutions are not problems, they are facts of life

December 18, 2024

Problems without solutions are not problems, they are facts of life “Problems without solutions are […]

Perfect is not possible

December 11, 2024

Perfect is not possible We’ve all heard the phrase “Perfect is the enemy of good” and […]

“Different” isn’t necessarily better or worse.

December 4, 2024

“Different” isn’t necessarily better or worse. One of the biggest challenges I face when working […]

The Rule of 100 and 1,000 and automation

November 20, 2024

The Rule of 100 and 1,000 and automation I originally coined the rule of 100 […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top