Experience is the best teacher
Experience is the best teacher. Every one of us has experienced this (pun intended!) and we all know it's true.
And yet too often, when it comes to database training, we think we can place staff in front of a trainer, have the trainer show the class how to do something, and expect the staff to go off and do it.
The best teacher is experience, which means the staff has to experience the process they're being trained on. They need to have their hands on the computer keyboard and they need to be working right along with the trainer.
The same is true after go-live of a new system. The only way staff really learns to use the system is to use the system. And after working with the system, having regular meetings with internal users to discuss how the system is or isn't working and what changes should be made to improve effectiveness.
The best way to learn is to experience what you're learning.
Wes's Wednesday Wisdom Archives
Data integrity reports
Data integrity reports I speak and write a lot about data integrity reports. So I […]
The most important training tip
The most important training tip I’ve been sitting in a lot of database training sessions […]
Be careful about getting tangled
Be careful about getting tangled “We had done a lot to tangle ourselves up.” – […]
Discipline. Always discipline.
Discipline. Always discipline. I’ve been producing a newsletter in some form for over 25 years […]
Simpler is better
Simpler is better Recently, a client of mine was discussing how they manage membership reinstatements. […]
Baby steps
Baby Steps A journey of a thousand miles begins with a single step. You have […]
Sometimes what you’re using IS the best option
Sometimes what you’re using IS the best option I love technology and I’m inherently lazy, […]
Do they hate the system?
Do they hate the system? When an association asks me for help finding a new […]
Artificial Intelligence is the next revolution in data management
Artificial Intelligence is the next revolution in data management I’ve been in the data management […]
There’s always gonna be something
There’s always gonna be something I’ve been consulting for 26 years now and I’m still […]