Iterate or innovate?

Iterate or innovate?

When moving to a new association management system, there is often an implicit question of whether the move is for iteration or innovation. The beauty is, it can be both.

Iteration is doing the same things, but better. Innovation is doing new things that create new value.

For most of my clients, the focus is on iteration, for obvious reasons. Automating manual processes, eliminating unnecessary steps, improving the members' online experience; all of these are very common desires when migrating to a new AMS.

But new technology may also provide an opportunity for innovation. I've had clients create new programs or provide new services as a result of acquiring technology that allowed them the time and provided them the horsepower they needed to support the new programs.

So when you move to a new AMS (or any new technology), as you work through the iteration, ask yourself: What opportunities for innovation does this technology provide us?

Wes's Wednesday Wisdom Archives

The hidden costs of bad data

February 12, 2025

The hidden costs of bad data Nobody likes bad data, and presumably we’re all working […]

Don’t let your customers edit their names online!

February 5, 2025

Don’t let your customers edit their names online! This issue came up recently and I […]

Once is an accident, twice is coincidence, three times is a pattern.

January 29, 2025

Once is an accident, twice is coincidence, three times is a pattern. We’ve probably all […]

“Every association does this.”

January 22, 2025

“Every association does this.” One of the most significant values I bring to my clients […]

Trust your gut

January 15, 2025

Trust your gut When I help associations with selection of a new technology system (e.g., […]

“People more frequently require to be reminded than informed.”

January 8, 2025

“People more frequently require to be reminded than informed.” “People more frequently require to be […]

Problems without solutions are not problems, they are facts of life

December 18, 2024

Problems without solutions are not problems, they are facts of life “Problems without solutions are […]

Perfect is not possible

December 11, 2024

Perfect is not possible We’ve all heard the phrase “Perfect is the enemy of good” and […]

“Different” isn’t necessarily better or worse.

December 4, 2024

“Different” isn’t necessarily better or worse. One of the biggest challenges I face when working […]

The Rule of 100 and 1,000 and automation

November 20, 2024

The Rule of 100 and 1,000 and automation I originally coined the rule of 100 […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top