There is nothing so permanent as business rules

There is nothing so permanent as business rules

Nobel Prize-winning economist Milton Friedman said, “There’s nothing so permanent as a temporary government program.”

I have a similar thought when it comes to association business rules and programs.

Too often, new business rules or new programs are instituted, and once in place, are never again reviewed for their value or necessity. Here are some real-world examples:

  • I've had clients who have created "temporary" membership categories to manage all of seven individuals (while other categories have thousands of members). Years later, these membership categories still exist.
  • I've had clients tell me "This program loses money every year but it was the pet project of a past chairman and so everyone is afraid to cancel it."
  • I've had clients spend a lot of time and money collecting a whole bunch of demographic data on members, but never update the data after the initial push, thus making it useless within a year or so.

If something is truly "temporary" it should have a clear end-date. But too often we start programs or create business rules meant to be used only once, and they wind up becoming part of the institution.

You should review all of your business rules at least annually. And when you do, you should keep a sharp eye out for those "temporary" rules and programs that have somehow become permanent.

Wes's Wednesday Wisdom Archives

"Experience is unobservable to everyone except the person who it happens to."

January 10, 2019

In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except […]

Know Your Audience Before You Speak

December 20, 2018

This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, […]

"Behavior is a function of the person in their environment."

December 13, 2018

Lewin’s equation says “behavior is a function of the person in their environment.” (He was […]

Signal-to-noise ratio

December 5, 2018

Signal-to-noise ratio Signal-to-noise ratio, formally used, applies to electricity and engineering, and refers to how […]

Consultants bring perspective

November 28, 2018

Consultants bring perspective At a recent speaking engagement, I was asked what I think is […]

Garbage in, gospel out

November 22, 2018

Garbage in, gospel out We’ve all heard the phrase “Garbage in, garbage out.” If the […]

Dramatic change does not happen overnight

November 15, 2018

Dramatic change does not happen overnight Like most things in life, dramatic change does not […]

Implementation Intention

November 8, 2018

Implementation Intention Editor’s note: I have a new email newsletter, sent weekly, called Wes’s Wednesday […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top